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PT Receptionist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Thegrandhealthcare
Part Time position
Listed on 2026-01-20
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 15.5 - 17.25 USD Hourly USD 15.50 17.25 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Available

Hours:

one candidate for:

Every other Sunday from 8:30am-1:30pm

Monday 4pm-8pm

Wednesday 4pm-8pm

And one candidate for:

and every other Sunday from 1:30pm-6:30pm

Thursday 4pm-8pm

Friday 4pm-8pm

Pay is

from $15.50/hour-$17.25/hour depending on experience.

About Us:

The Grand Healthcare is committed to providing compassionate, high-quality care across our long-term care and rehabilitation facilities. We focus on personalized treatment, comfort, and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe, welcoming environment, helping individuals achieve their highest level of independence and well-being.

Position Overview:

We are currently seeking a receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies.

Receptionist

Responsibilities Include:
  • Greeting and Assisting Visitors:Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.

  • Answering Phones and Managing Inquiries:Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

  • Check-in and Check-out Procedures:Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

  • Mail and Package Handling:Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

  • Emergency Response:Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

  • Coordinating with Staff and Residents:Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

  • Maintaining Reception Area:Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

  • Crisis Management:Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

  • Adherence to Policies and Regulations
    :

    Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

  • Training and Orientation:Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills &

Qualifications:
  • Experience with hospitality, seniors, health care and service delivery
    preferred.

  • Customer Service/Hospitality background preferred.

  • Strong communication skills required.

  • Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:
  • Professional Growth & Stability

  • Weekly Pay

  • Paid Time Off (PTO)

  • Health insurance (Health, Vision, Dental)

  • 401(k)

  • Employee “perks” including discount programs.

  • Innovative Training Programs & much more!

Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.

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