Block Advisors Receptionist

Position Overview

Block Advisors Receptionist at H&R Block in Rochester, NY. Seasonal role focused on client service and reception duties.

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best‑sued tax professional for their needs.
• Schedule clients per their preferences.
• Ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Additional eligibility:
  Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan.

$15.50 - $27.00 per hour.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Sponsored Job #31417.