Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at H&R Block
.

We believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

You will help clients make confident, informed decisions about their lives, careers, and finances. As a seasonal Client Service Professional/Receptionist
, you will focus on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they prefer
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

We invest in our people’s total well‑being. Our benefit offerings help associates plan for health, wellbeing, and financial wellness.
Employee Assistance Program, Better You wellness program, neurodiversity and caregiver support, various discounts, medical coverage, 401(k) retirement savings plan, and employee stock purchase plan are available to eligible staff.

We are committed to building a connected culture that fosters trust, care, and inclusion. We aim to create an environment where everyone feels safe to bring their authentic self to work every day.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$15.50 - $27.00 per hour. The pay range is posted in accordance with local requirements; individual pay decisions depend on job‑related factors such as experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive compensation or short‑term incentive plans and receive benefits including medical and prescription drug coverage, retirement savings plan, and associate discount program.

• Job : #29506
• Location:
  
  Rochester, NY
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail