Banker

Overview

Think Bank has an exciting opportunity for someone who is passionate about supporting customers in achieving their financial goals. As a Banker, you will play a key role in guiding customers through informed financial decisions-whether by answering questions, assisting with transactions, opening and maintaining accounts, or connecting them with the right specialist or business line representative.

In this role, you'll build meaningful interactions with customers and help deepen their relationship with the bank. By working closely with your branch team and support partners, you'll ensure a smooth, positive customer experience and provide tailored solutions that best meet each customer's unique needs.

• Greeting customers making them feel welcome upon entering the branch
• Welcome customers to Think Bank by walking them through our account options, opening accounts for them, and explaining all the products and services available
• Consistently engaging in conversation with existing customers to understand their needs and recommend appropriate products and services
• Follow up with customers as appropriate to be sure their needs are met, and their experience in our branch is outstanding
• Continually communicate with branch staff to create a collaborative environment and ensure an outstanding, seamless experience for the customers
• Processing transactions for customers to help them manage their finances

• High school diploma or GED equivalent required
• Bachelor's degree preferred
• One year experience in customer service or retail environment; experience in banking preferred

This position will be scheduled 30-38 hours per week. The hours for this role will range from 7:15 AM - 6:15 PM Monday through Friday, and Saturdays from 8:45 AM - 12:45 PM.

$25.07/hour

The position is eligible for a full benefits package including:

• Health insurance with HSA contribution
• Dental insurance
• Vision insurance
• Up to 23 days of PTO annually
• Seven paid holidays
• Four weeks of paid family leave
• Up to 7.5% 401(k) employer match
• Tuition reimbursement
• Clothing allowance

Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.