Community Outreach Specialist

Olmsted County:
Community Outreach – Mobile Crisis Response

Olmsted County is recognized as one of the best places to work in Southeast Minnesota. As a public service leader, we create a vibrant community where employees thrive in a purpose‑driven environment. The Community Outreach Mobile Crisis Response unit delivers life‑saving mental health services to individuals in crisis, collaborating with partners across the county.

• Bachelor’s degree from an accredited college or university
  * and* two (2) years of related experience.
• OR Master’s degree from an accredited college or university.
• Regular and reliable attendance is required. A valid driver’s license and no major traffic violations for the last three (3) years are mandatory.
• Expected salary range: $36.60 to $48.88 per hour, full salary range $36.60 to $61.15 per hour.

Position is scheduled 12:00PM – 10:00PM, four (4) days per week. The role may require nights, weekends, holidays, and on‑call hours as needed. The incumbent will work collaboratively within a multidisciplinary team and serve marginalized populations.

• Respond to calls and scenes in the community, providing de‑escalation and assessment of mental health and substance use situations.
• Work varied shifts including weekends, nights, holidays as needed for mobile crisis response.
• Provide mental health crisis screenings and assessments in the community.
• Provide referrals to community resources, follow‑up support, and ensure individuals connect to the level of care they need.
• Develop and implement crisis treatment plans to assist clients who require interventions including stabilization services.
• Deliver short‑term, intensive, culturally responsive mental health services to support clients and their families in managing immediate stressors.
• Gather data for reporting purposes and comply with accurate billing and time reporting submission requirements.
• Build partnerships with internal and external stakeholders to expand the community’s mental health and substance use continuum of care.
• Work within a multidisciplinary team and participate in regular case consultation.
• Perform related work as assigned.

• Thorough knowledge of disparity and disproportionality.
• Knowledge of social sciences, principles of social work, community resources, social and economic problems, and trauma‑informed practices.
• Knowledge of the criminal justice system, victim rights, therapeutic and strength‑based approaches, and agency policy.
• Skill in verbal communication, public speaking, writing, recorded data, computer use, and advocacy.
• Ability to lead, mentor, and train other staff; provide empathy, objectivity, and good judgment in client interactions.
• Ability to establish and maintain effective working relationships with clients, coworkers, public officials, and community citizens.
• Ability to work independently, organize efficiently, and keep systematic records; work with diverse populations and serve as a liaison to community resources.
• Ability to operate an automobile.

Physically or mentally challenging environments may exist. Reasonable accommodations are available. The above is a general listing of job duties; essential and non‑essential functions may vary. Reasonable accommodations may be available for both essential and non‑essential job duties.

• Office environment, outdoors environment, sitting, standing, walking, reaching, pulling, climbing.
• Push or lift up to 25 pounds.
• Typing, data entry, talking, hearing, operate vehicle.
• Accommodation: distance vision, close vision, sedentary force up to 10 pounds.

• Location:
  
  Rochester, MN. Not remote eligible.
• Applicants must be authorized to work in the United States.
• Olmsted County does not sponsor applicants.
• Applicants must meet minimum qualifications to be considered.

Olmsted County is an equal opportunity employer. The County is an affirmative action and civil rights employer. The County complies with all applicable laws and policies concerning hiring and other employment practices.