Program Support Specialist

About Us

Join Prairie Care:
Transform Lives Through Meaningful Work! Are you ready to embark on a rewarding career in psychiatric healthcare? At Prairie Care, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment.

Here, you won't just find a job—you’ll discover a fulfilling career path in the mental health field. If you’re eager to contribute to a mission‑driven organization and help change lives for the better, we invite you to join our dedicated team ether, we can make a profound difference in the lives of those we serve!

• Assist in the observations, planning, interventions, and evaluation of care for patients within the area assignment pursuant to Prairie Care policies and procedures.
• Assist Partial Hospitalization Program Social Workers and Nurses with delegated non‑clinical tasks to coordinate care and enhance patient functioning.
• Ensure safety of patients and staff by constantly monitoring the milieu for potential safety hazards and reporting issues appropriately.
• Ensure safety through metal detection and belongings search.
• Effectively use therapeutic approaches to manage the milieu and de‑escalate escalating patients.
• Create an environment that provides the best care and the best patient experience.
• Keep the unit organized by notifying the correct individual when supplies are low and restocking supplies.
• Sanitize program utensils, toys, and other containers/materials as needed.
• Monitor the unit to ensure tidiness and cleanliness.
• Perform clerical functions as directed.
• Be oriented and educated in trauma‑informed, culturally responsive care (including gender, cultural differences, and age factors) for the assigned unit.
• Provide coverage for skills, goals, and activity groups.
• Make initial communication/scheduling of staffing meetings with schools upon admission.
• Coordinate transportation for patients.
• Complete intakes as designated.
• Perform non‑clinical administrative tasks as delegated by the Social Worker or RN.

• Bachelor’s Degree required.
• At least 9 months of experience working at Prairie Care as a psychiatric technician.
• Provide person‑centered services through a trauma‑informed and culturally responsive lens.
• Excellent customer service skills.
• Display a professional attitude in all aspects of performance.
• Ability to use Microsoft Office products, fax machine, and copier machine.
• Ability to shift smoothly and rapidly between dissimilar tasks.
• Skill to communicate well both verbally and in the EHR.
• Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations.
• Ability to make effective decisions while in stressful situations and circumstances.
• After training, ability to manage disruptive and explosive patients.
• Pay range: $22 to $28 per hour, depending on education and experience.

• Medical/Dental/Vision coverage
• Company‑paid life insurance
• Paid time off including sick time
• Voluntary short‑term and long‑term disability
• 401(K) with company match
• Flexible spending accounts
• Tuition reimbursement
• Student loan repayment

Prairie Care is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, Prairie Care has quickly become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.

Prairie Care does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. Prairie Care is an affirmative action employer/Equal Opportunity Employer supporting veterans, disabled, and other protected individuals and is committed to a diverse workforce. We are committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.

Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process should email  for assistance. Offers of employment from Prairie Care are conditional and contingent upon successful clearance of all background studies.