Qualification and Failure Analysis Lab Technician

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high‑resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability, our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future‑ready solutions that power innovation.

With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

As a Lab Technician:
Generalist, you will produce drawings, schematics, devices, or other output, performing established tests or well‑defined procedures. You will utilize your specialized knowledge of engineering disciplines or physical sciences to deliver high‑quality results.

• Perform Established Tests:
  Performs established tests or well‑defined procedures, organizes data, and knows what degree of care and accuracy is required. This involves operating and adjusting tools and equipment used in job assignments and recognizing proper and improper operation of basic equipment.
• Utilize Computer Systems:
  Utilizes computer to reduce data and observations, and records and organizes technical data to assist in its evaluation.
• Operate Equipment:
  Operates and adjusts tools and equipment used in job assignments, taking corrective action when necessary.
• Record and Organize Data:
  Records and organizes technical data and assists in its evaluation, ensuring accurate and reliable results.
• Follow Written Procedures:
  Works from written procedures, schematics, engineering drawings, sketches, or oral instructions to complete tasks efficiently and effectively.

Associate’s Degree/College Diploma

• Exposure to Engineering Disciplines:
  Familiarity with engineering disciplines or physical sciences such as electronics, logic, mechanics, hydraulics, plastics, metallurgy, ceramics, and materials.
• Specialized Knowledge:
  Possesses specialized knowledge in areas like design, layout, chemistry, physics, or mathematics, typically acquired through formal training like vocational programs, military technical schools, Associate degree programs, or other education programs.
• Equipment Operation:
  Experienced in operating and adjusting tools and equipment, with the ability to recognize proper and improper operation of basic equipment.
• Data Management:
  Skilled in recording and organizing technical data, with the ability to assist in its evaluation and ensure accurate results.
• Procedure Adherence:
  Proven ability to work from written procedures, schematics, engineering drawings, sketches, or oral instructions to complete tasks efficiently and effectively.

• Formal Training:
  Exposure to formal training such as vocational training programs, military technical schools, Associate degree programs, or other education programs in engineering disciplines or physical sciences.
• Specialized Knowledge:
  Experience working with specialized knowledge of engineering disciplines or physical sciences such as electronics, logic, mechanics, hydraulics, plastics, metallurgy, ceramics, and materials.
• Equipment Familiarity:
  Exposure to printed circuit board assembly techniques and quality standards.