Part Time Front Desk Representative

Position Type

Part time

$18 per hour

Broadway Plaza, Rochester, MN

Monday, Wednesday, & Friday, 3:00pm - 11:00pm. Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.

We re seeking a Part Time Front Desk Representative to join our team at Broadway Plaza in Rochester, MN
. The Front Desk Representative will support the business by exceeding guest expectations through timely, professional service and assisting with various daily tasks.

• Assisting guests with luggage/groceries/travel
• Patrolling the building, monitoring cameras and acting immediately to any fire call that comes through the Simplex system
• Assisting check-ins with all the knowledge of appliances, locations of services and transportation
• Answering after hours phone calls, taking information about upcoming reservations or quotes and relaying the information to the on call staff member
• Valet parking for VIP guests
• Maintaining clean entrance and lobby areas
• Keeping up to date logs on valet parking, activity and packages
• Other duties as assigned

• This position does not have any supervisory responsibilities.
• May provide cross-training to staff.

• High School diploma/GED
• Must have a valid driver’s license

• Excellent verbal communication skills
• Active listening skills and ability to give full attention and understand what guests are asking
• Bi-lingual is preferred
• Confidence, enthusiasm and a strong dedication to the job and company
• Basic computer knowledge and willingness to learn
• Customer focused approach to problem solving

Usual office working conditions. This position will have desk space with a computer and a phone. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is frequently required to use their hands. The employee must have the ability to use a computer keyboard and mouse and the ability to dial, answer, and talk on a telephone. The employee is occasionally required to walk and reach with hands and arms.

Specific vision abilities required by this job include close vision. This job requires the ability to occasionally work in stressful conditions and remain focused for extended periods of time. Ability to lift up to 30 pounds; boxes, documents and/or other items.

What’s in it for you:

Benefits listed out in a bulleted list

• Competitive Pay
• Medical, Dental, and Vision Insurance
• 401k and Employer Match
• Paid Holidays and Vacation Time
• Quarterly and Annual Success Share Bonus
• Paid Volunteer and Charitable Match Program
• Tuition Reimbursement Program
• Learning & Development Opportunities
• Employee Referral Program
• Employee Assistance Program

The employee must be legally authorized to work in the United States.

Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the…