Guest Service Representative
Job in
Rochester, Olmsted County, Minnesota, 55901, USA
Listed on 2026-01-15
Listing for:
ASM Global
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Event Manager / Planner
Job Description & How to Apply Below
Ensure that patrons enter and exit the building in an orderly fashion;
Exercise restraint and patience when dealing with a disruptive patron;
Scan patrons tickets as they enter the building and ensure all patrons have a proper ticket/credential;
Direct patrons to appropriate locations (seats, restroom, etc.);
Ensure patrons are in the correct location(s) with corresponding tickets;
Listen and respond to patrons questions, comments and suggestions and get assistance when needed.
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