Asset Protection Lead

Serves as an auditor, advisor, and coach for all team members. Assists with implementation of strategies to improve safety, physical security, customer service, and shrink

• Serves as a permanent member of the store’s Safety Committee Team and promotes the 200% safety accountability expectation including ensuring dock-in and dock-out, proper direct store delivery receiving and door security.
• Manages and participates in investigations of internal/external losses and criminal acts and ensures store wide execution of deterrence methods, including merchandise protection, by teaching, training and providing consistent follow up to store leadership.
• Serves as a subject matter expert and advisor in fresh inventory shrink and food waste, reviews fresh shrink reporting weekly and provides store leadership with guidance on best practices for reduction.
• Is DSD certified and serves as a subject matter expert and advisor in DSD related shrink and process, reviews paperwork and reporting weekly and provides store leadership with guidance on best practices for reduction.
• Conducts safety auditing to identify any unsafe conditions and behavior, then determine and implement strategies to remedy any concerns.
• Conducts asset protection audit to maintain asset protection standards and controls, providing store leadership with guidance on best practices for improvement.
• Ensures physical security of assigned unit, e.g. AP technology, fire protection system and associated alarms are operational, key control is properly maintained, doors are locked when designated by policy and staff is appropriately trained.
• Develops and implements strategies related to store’s shrink plans and ensures that Asset Protection goals are accomplished.
• Reviews financial reports and area specific processes to determine root cause analysis of issues identified and partners with store leadership to assist with resolutions.
• Reviews pre and post inventory assessments and analysis with recommendations to store leadership to improve shrink performance.
• Ensure a positive company brand by providing courteous, friendly, and efficient service to customers and team members.
• Builds and maintains excellent vendor relations and escalates any known issues timely.
• Flexibility to work shifts to support total store operations.
• Attend, participate and present at store meetings, new team member orientation and department specific meetings with Asset Protection related topics.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

• High school diploma or equivalent.
• 2+ years of retail/grocery/operations management/customer service experience.
• Retail/customer service leadership experience.
• Customer service and product flow experience is preferred.
• A commitment to a diverse culture which fosters an inclusive environment where team members and vendors feel valued and supported.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues, listen and deescalate customer and team member issues.
• Demonstrated ability to manage multiple tasks.
• Ability to drive engagement with the team and demonstrate Meijer values.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Ability to be Duty trained in total store operations and be in charge of the operations in the absence of other leadership.
• Demonstrated ability to mentor team members in all areas of the organization