Automotive Business Manager

Hoselton Auto Mallis looking for an experienced Business/Finance Manager to join our team!

As a family-owned dealership proudly serving the Rochester area for over 100 years, we are committed to integrity, long‑term relationships, and exceptional customer service.

The Finance / Business Manager plays a key role in ensuring a smooth and positive vehicle purchasing experience. This position assists customers with securing financing options while presenting and selling our aftermarket products in a transparent and professional manner.

• Assisting customers with financing and lending options
• Presenting and selling aftermarket products
• Completing finance paperwork accurately and compliantly
• Working closely with the sales team to ensure a great customer experience

• Automotive sales/finance or business management experience preferred
• Ability to understand, respect, and follow the Finance and Insurance process
• Strong communication and customer service skills
• Professional, ethical approach to sales
• Flexible schedule – with the ability to work evenings and Saturdays. No Sundays!
• Ability to multitask and lead in a high‑volume service environment

• Competitive compensation and benefits package
  • Medical insurance from $13/week
  • Dental insurance from $5/week
  • Vision insurance from $1/week
  • Life & Disability insurance
  • $500 Benefit Card
  • 401(k) Savings & Retirement Plan with profit sharing & company match
  • Paid Time Off & Holidays
• Stable, long‑term opportunity with a well‑established dealership
• Supportive, family‑oriented work environment
• Opportunity to grow with a respected business rooted in the Rochester community
• See our "Welcome to Our Family" video here:

• Have a strong work ethic and positive attitude.
• Be at least 18 years old and eligible to work in the U.S.
• Be able to pass a drug screen.

The Business Manager is responsible for assisting customers with securing finance options as well as presenting and selling our aftermarket products. These must be done while ensuring compliance with all dealership and lender policies plus all Federal, State, and Local regulations.

• Success in this role will be achieved by exceeding industry benchmarks such as overall profit per retail unit (PRU), service contract penetration, products per deal, product gross per deal, and CIT days to fund averages.
• Deal accuracy including:
  An inspection of the deal prior to the finance turn, communicating as needed with the Sales Management Team, reporting any inaccuracies, a review of the deal prior to being turned in to billing office, and a thorough deal check on all delivery paperwork.
• Review credit applications for accuracy with customers prior to submitting applications.
• Coordinate the delivery date and time for the customer to pick up the vehicle with the Sales Department.
• Answer incoming phone calls from customers and co‑workers promptly and professionally, ensuring accurate information and excellent service.
• Provide ongoing training and support to sales staff regarding F&I procedures, compliance, and product knowledge.
• Nurture productive working relationships with all finance sources, vendors, customers, as well as with all Hoselton employees.
• Attend Sales and/or Finance departmental meetings as requested by the Management Team.
• Responsible for ensuring the confidentiality and security of all customer information. This includes properly securing all office doors, maintaining restricted access to sensitive areas, and ensuring that all customer files and documents are stored in a locked overhead cabinet or other designated secure location.

• Self‑motivated and ethical.
• Solid people and communication skills.
• Ability to understand, respect, and follow the Finance and Insurance process.
• Flexible schedule – with the ability to work evenings and Saturdays.
• Ability to use a desktop computer and navigate through custom CRM and other proprietary software programs.
• Ability to multi‑task and prioritize workload
• Professional appearance and attitude
• Minimum high school diploma.
• Mandatory drug tests are required.
• Aut…