DRUG-GEN MDSE​/CLERK

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
• Ability to work cooperatively in high‑paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Retail experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. As America’s grocer, we take pride in bringing diverse teams together with one common purpose:
To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other.

• Wide range of healthcare coverage, including medical, dental, vision and prescription coverage.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through Employee Assistance Program and free financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through our Continuing Education program.
• Vast potential for growth through training programs and diverse career pathways.