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Luxury Spa Concierge

Job in Rochester Hills, Oakland County, Michigan, USA
Listing for: The Woodhouse Day Spa - Rochester Hills
Full Time, Part Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

Full Time and Part Time Spa Concierge

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

If you want to be more than just a number —then you should join our Woodhouse-Rochester Hills team!

Role Overview

Our spa concierge makes the magic happen by providing the ultimate guest experience and invoking guest delight. Happiness follows you wherever you go.

Responsibilities
  • Provides personal attention from the time the guest walks through the door.
  • Educates the guest on the Woodhouse experience including a warm welcome, introduction to our changing lounge and amenities, and helping them to have a seamless experience.
  • Answers the phone with a smile each and every time.
  • Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience.
  • Remembers the small things that make The Woodhouse special—the guest’s favorite drink, personal details such as birthdays and anniversaries.
  • Serves as backup for the leadership team, when they are busy taking care of the “big stuff”, you always make sure things are running smoothly.
Benefits & Perks
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources
  • Flexible schedule
  • Competitive Pay and Incentive programs
  • Generous discounts and opportunities to enjoy services and products
  • Health care benefits
  • “The Woodhouse Way” paid training program
  • Working in a state of the art facility
  • Growth opportunities

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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