Support Worker - Crisis Resolution Treatment Team

Overview

Support Worker - Crisis Resolution Home Treatment Team (CRHTT) | NHS AfC:
Band 3 | Permanent, full/part-time or job share options. 37.5 hours per week on a rota (24/7 pattern). Site posts available at Tameside, Stockport, Oldham, Rochdale and Bury. Salary £24,937 - £26,598 per annum, pro rata. Closing date: 15/02/2026 23:59.

If you are kind, fair, ingenious and determined we want you to join Pennine Care NHS Foundation Trust.

As a Support Worker in the CRHTT, you will assist qualified practitioners in delivering intensive, 24-hour support to service users experiencing acute mental health crises, offering an alternative to hospital admission. You will help service users engage with community resources, promote independent living, provide practical and emotional support, and contribute to safeguarding and relapse prevention. The role involves working a rolling rota covering both day and night shifts.

You will work within a multidisciplinary team and participate in training and development.

Key responsibilities include:

• Assist qualified practitioners in delivering care within the Crisis Resolution Home Treatment Team.
• Support service users to engage with appropriate services and resources (benefits, employment, housing, substance misuse services).
• Identify safeguarding concerns for adults/children and escalate appropriately.
• Monitor signs of relapse and communicate with the multidisciplinary team.
• Promote independent living and provide health promotion information and support.
• Support monitoring of physical health and mental state; maintain accurate documentation per Trust policies.
• Support service users to engage in education, employment, and vocational activities; involve families and friends as appropriate.
• Contribute to safeguarding, relapse prevention, and risk management processes.
• Participate in meetings, supervision, and training; maintain confidentiality at all times.

We offer training, induction and opportunities for career progression within a supportive, multidisciplinary setting.

We provide high quality mental health and learning disability services across five Greater Manchester boroughs:
Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is to foster a happier, more hopeful life for our communities, and we are committed to equality, diversity and inclusion.

We encourage applications from all backgrounds and from those with lived experience of mental illness. We offer benefits including generous annual leave, flexible working, continued professional development, involvement in improvement and research, staff wellbeing services, and discounts across retail, leisure and travel.

• Good standard of general education including numeracy and literacy skills.

• Experience in a supportive role and with individuals with mental health needs or in distress.
• Experience of lone working and coordinating activities for service users.

• Safeguarding knowledge and ability to support vulnerable adults; understanding of mental health signs and escalation; awareness of local services and benefits/employment systems; ability to work with people in crisis and part­ner with third sector organisations.

• Ability to implement care plans with team support; empathy for service users; ability to work unsupervised in various settings; calm, professional response to emergencies; willingness to undertake Venepuncture and physical health checks training.

Sponsorship We are an approved sponsoring organisation. Applications from applicants requiring sponsorship will be considered alongside other applications where eligible. Not all roles are eligible for sponsorship. Review government guidance for eligibility.

After You Apply Shortlisting is based on the criteria in the person specification. Only shortlisted candidates will be invited to interview.

Pre-Employment Checks We will carry out checks in line with NHS Employment Check Standards (identity, right to work, DBS/criminal checks, professional registration/qualification, occupational health,…