Part Time Patient Pathway Coordinator

Are you an experienced administrator with previous experience in healthcare patient services or data environment? Are you great at handling large volumes of sensitive data?

If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples’ lives on a daily basis, we would like to hear from you. We are looking for a Patient Pathway Coordinator to join our administration team at Practice Plus Group Hospital, Rochdale. This is a part‑time position for 22.5 hours per week.

Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings. The role demands great attention to detail and the ability to resolve queries at the first opportunity. You will support North West Ophthalmology in meeting national 18‑week Referral to Treatment (RTT) standards by analysing and validating patient pathways, monitoring internal processes, and working collaboratively with all departments to ensure patients progress smoothly and waiting time targets are consistently achieved.

• Develop a strong understanding of NHS RTT guidance and act as the first point of contact for pathway‑related queries across all staff levels.
• Provide clear advice and support on RTT rules, pathway management, and best practice.
• Take on additional pathway‑related tasks to improve RTT compliance, data capture, and accuracy.
• Investigate, resolve, and correct pathway data issues using electronic hospital information systems.
• Validate patient pathways in line with RTT rules and Practice Plus Group standards.
• Support operational teams in achieving high standards of pathway quality and completeness, escalating concerns where appropriate.
• Attend and contribute to relevant meetings, representing the Patient Pathway and Admin team.

You will be an experienced Administrator ideally with experience within Healthcare. You’ll be adept at using customer or patient databases and have experience handling large amounts of data. You’ll be self‑motivated with an analytical approach to problem solving.

We offer an extensive range of wellbeing and lifestyle benefits, support for professional development, an increase in annual leave with years of service, and a focus on diversity and equal opportunities.

At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK. If you have any questions, contact rebecca. in our friendly resourcing team. We will contact all shortlisted candidates, but please note that Practice Plus Group reserves the right to remove the advert prior to the closing date if a suitable candidate is appointed.

Our employment offers are subject to satisfactory pre‑employment checks.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Practice Plus Group

Croft Shifa Health Centre

Belfield Road

Rochdale, Greater Manchester

OL16 2UP

Employer website:

Salary:
Depending on experience, up to £28,000 per annum pro‑rated.