Extra Care Team Leader

About the Role

Join Us – Willowbrook Homecare for a Satisfying and Rewarding Career in Care – You’ll be glad you did!

• Considering the next step in your Career in Care Journey?
• An experienced carer looking for an exciting new challenge?
• Longing to share your care expertise?

Whatever the reason, we would like you to bring your personal qualities and values to us!

An exciting opportunity has arisen within our Extra Care Scheme at Hare Hill, Littleborough, for an Extra Care Team Leader. The applicant for this new and exciting role must be caring, dedicated, and flexible, possessing a ‘can-do’ approach and attitude, and be motivated to succeed. They should also have the skills to inspire and cultivate the staff team.

You will be responsible for:

• A team of support care workers
• Being the first point of contact for the Extra Care Team for any concerns or issues that arise during the shift
• Resolving issues and escalating them to the appropriate people when required
• Emergency on‑call duties on a rolling rota basis to support the service
• Conducting appraisals, supervisions, back‑to‑work interviews and medication competencies to ensure the care team follows Willowbrook Homecare’s policies and procedures and adheres to best practices
• Occasionally working on shift to deliver high‑quality care (to cover sickness, etc.)

The key to being successful in this position is experience, enthusiasm, motivation and work ethic.

• Someone who enjoys helping people and who wants to make a positive difference in people’s lives
• A caring nature, good personal values, with a will to do well
• Team Leader experience (preferable)
• A minimum of 2 years’ experience working within the Health & Social Care sector, and a minimum QCF Level 2 in Health & Social Care
• IT skills are essential due to various administrative tasks;
  Microsoft 365 preferred
• Knowledge of Access (preferable)
• A positive and can‑do attitude
• Commitment, tact, patience, creativity and proactivity
• Understanding of how people learn and a passion for helping others develop their skills
• Strong written and spoken communication skills
• Detail‑driven, able to complete thorough handovers both verbally and in writing at shift end
• Full driving licence and suitable transport

• Flexible working hours, contracted hours offered
• Competitive rates of pay every four weeks
• Generous mileage allowance of 30p per mile
• Opportunity to boost earnings by covering holidays and sickness or taking on additional shifts
• Holiday allowance: bank holidays paid at time and a half, Christmas Day, Boxing Day, and New Year’s Day double time
• Enrolment in the workplace pension scheme
• Free uniform and PPE – we provide all the equipment you need
• A full induction and onboarding programme
• One‑to‑one mentoring and ongoing training programme (online and practical) including QCF Levels in Health & Social Care for professional growth & development
• Access to an employee dashboard and ongoing support from highly motivated management
• Refer a friend payment (subject to conditions)

United Kingdom applicants only – Willowbrook Homecare are currently unable to offer sponsorship to overseas workers.

Apply online today. If you enjoy making a difference in people’s lives and have the skills and attributes we are looking for, click on the Apply for Job button below.

If you would like to have an informal chat before you apply, you can contact Vicky Yates on 01257 818078 during office hours Monday to Friday (8.00 am‑5 pm).

We look forward to hearing from you!