HNW Arabic Client Services - Banking Brand

Position: HNW Arabic Client Services - Prestigious Banking Brand
We are retained by a highly respected international banking institution with a long-established and influential presence in London. The firm operates at the upper end of the private banking market, advising and supporting high-net-worth individuals and families with complex international needs. As part of continued growth within its London platform, the bank is seeking a Private Banking Assistant to join a best-in-class Private Banking team.

This role offers exposure to sophisticated clients, close partnership with senior Relationship Managers, and the opportunity to build a long-term career within a globally connected banking group. The Private Banking Assistant will provide comprehensive day-to-day support to Private Banking Relationship Managers, ensuring the seamless delivery of client service, operational excellence, and regulatory compliance across the client lifecycle. Responsibilities;
Supporting Relationship Managers with all aspects of client onboarding, including preparation of account opening documentation, risk assessments, adverse media checks, and welcome communications. Managing account amendments and closures, ensuring accuracy and timeliness throughout. Coordinating the transfer of client relationships between private and retail banking channels where required. Overseeing debit card processes, including ordering, activation, cancellation, fraud investigations, and refunds. Supporting clients with internet banking registration, access issues, and ongoing service queries.

Assisting with credit-related activity, including preparation of customer information packs and risk modelling templates for credit applications. Proactively communicating relevant updates to clients regarding the status of their funds and accounts. Maintaining the highest standards of confidentiality, data security, and adherence to internal policies and financial crime frameworks. Working collaboratively with Relationship Managers and internal stakeholders on ad-hoc client and business requirements.

Key requirements include: A university degree in Accounting, Economics, Business Administration, or a related discipline. Up to three years’ experience within a banking or financial services environment. A sound understanding of banking products, services, systems, and operational procedures. Knowledge of financial markets and the private banking client base. Strong communication and interpersonal skills, with the ability to operate professionally across international teams.

Cultural awareness and sensitivity, with fluency in Arabic and a strong understanding of Middle Eastern clients and business culture considered essential. A disciplined, methodical approach with strong analytical capability and a commitment to service quality. This is a rare opportunity to join a discreet yet highly regarded private banking platform in London, offering meaningful exposure, structured development, and the chance to work alongside experienced senior bankers in a globally connected institution.  

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