Service & Special Project Manager
Listed on 2026-01-12
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Management
Operations Manager, Program / Project Manager
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Position SummaryResponsible for the development and delivery of Service Projects, typically involving HVAC mechanical or plumbing service. May lead a small team of service technicians in the safe and efficient service and installation of commercial HVAC and plumbing equipment, components and systems.
Responsibilities- Supports Sales Team with customer scope development, technical analysis and support for retrofits, upgrades and/or enhancements to existing equipment. Develops budget analysis, manages cost and revenue projections.
- Collaborates closely with Sales and clients to determine the project requirements, develop the project plan and assist with quotes and estimates. Develops client relationships by providing project status updates to client and leadership.
- Leads Service Projects & Project Team, consisting of trade specific service technicians, vendors, sub-contractors, and other professionals to ensure successful project completion on schedule and on budget.
- Supervises and directs assigned service technicians. Clearly communicates job duties and ensures adherence to policies, procedures and standards. Provides technical support and guidance to technicians as needed.
- Processes project documentation, confirms submittals, verifies service tickets and other field paperwork. Assures time is correctly applied and descriptions of work are accurate.
- Supports the selection, ordering and delivery of supplied and equipment for technicians for assigned project.
- Manages scope, performance and payment for subcontractors, as needed.
- Works with any governing authorities for proper permit requests, site inspections, issue resolutions, documentation and approvals.
- Supports Sales Team with customer scope development, technical analysis and support for retrofits, upgrades and/or enhancements to existing equipment. Develops budget analysis, manages cost and revenue projections.
- Collaborates closely with Sales and clients to determine the project requirements, develop the project plan and assist with quotes and estimates. Develops client relationships by providing project status updates to client and leadership.
- Leads Service Projects & Project Team, consisting of trade specific service technicians, vendors, sub-contractors, and other professionals to ensure successful project completion on schedule and on budget.
- Supervises and directs assigned service technicians. Clearly communicates job duties and ensures adherence to policies, procedures and standards. Provides technical support and guidance to technicians as needed.
- Processes project documentation, confirms submittals, verifies service tickets and other field paperwork. Assures time is correctly applied and descriptions of work are accurate.
- Supports the selection, ordering and delivery of supplied and equipment for technicians for assigned project.
- Manages scope, performance and payment for subcontractors, as needed.
- Works with any governing authorities for proper permit requests, site inspections, issue resolutions, documentation and approvals.
- High School degree or GED
- 8-10 years of progressive experience performing service maintenance, repair and installation work within mechanical industry
- OSHA-30 certification (must be obtained within six months of hire)
- Strong knowledge of business/industry practices, processes and standards
- Strong organizational and problem-solving skills
- Strong communication skills
- Working knowledge of Microsoft Office
- Knowledge of safety and OSHA rules and regulations
- 401(k) plan with 50% company match (no cap) and immediate 100% vesting
- Medical, dental, and vision insurance (100% paid for employee)
- Annual bonus program based upon performance, achievement, and company profitability
- Term life, AD&D insurance, and voluntary life insurance
- Disability income protection insurance
- Pre-tax flexible spending plans (health and dependent care)
- Paid parental leave
- Paid holidays, vacation, and personal time
- Training/professional development opportunities and company-paid memberships for professional associations and licenses
- Wellness benefits
As one of the nation’s largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you’re engaged, challenged, and valued, apply now to join our dynamic team. To learn more about careers at Southland, explore our career opportunities, follow us on social media, and check out our website.
EqualEmployment Opportunity
Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work…
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