HVAC Installer

Reports To: Field Supervisor or General Manager

Status: Full-time, Regular position

Location: Roanoke Service Experts Heating and Air

Join our highly skilled team and realize your full potential. We offer training, support and unlimited professional growth opportunities, along with a comprehensive benefits package designed to support you and your family’s health and wellness.

• Works under minimal supervision to install HVAC equipment and accessories in residential or light commercial settings.
• Installs heating, air conditioning, ventilation, and refrigeration equipment, and accessories in accordance with company requirements and manufacturer specifications.
• Performs limited diagnostics as needed.
• Designs, fabricates, and installs ducts and duct fittings.
• Conducts start‑ups on HVAC systems and other components.
• Delivers excellent customer service and sustains high levels of customer satisfaction.
• Promotes company products and services to customers, forwarding sales leads to the Sales and Service Coordinator.
• Handles delivery and removal of equipment required for installation.
• Ensures company property, vehicles, and tools are properly used, maintained, and accounted for.
• Completes all paperwork accurately and on time; collects payment.
• Represents the company professionally, honestly, and ethically in all business matters.
• Maintains a clean and presentable installation vehicle.
• Follows standard procedures, stocks the vehicle, returns defective parts, and replenishes supplies as needed.
• Performs other duties as assigned.
• Reports unsafe acts, hazards, or policy violations to the direct supervisor immediately.
• Operates personal protective equipment and follows safety procedures.
• Participates in safety initiatives and reports incidents promptly.
• Provides input on developing safety initiatives to eliminate hazardous exposures.

• High school diploma or GED with additional training and 2‑5 years of HVAC experience; technical training certification required.
• Valid licensing or certification as required by local regulations.
• EPA and safety certifications.
• Knowledge of the fundamentals of heating, air conditioning, ventilation, and refrigeration equipment operation.
• Proficient installation and troubleshooting of HVAC systems, ductwork, and accessories.
• Strong mechanical aptitude and ability to operate all necessary tools and equipment, including a company vehicle.
• Basic skills in reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems.
• Effective communication and customer‑resolution skills.
• Efficient time‑management and organizational skills.
• Valid driver’s license with acceptable record.
• Availability for flexible hours and on‑call shifts as needed.
• Physical ability to stand, walk, climb ladders, and maneuver in attics, basements, and crawl spaces; lift up to 75 pounds.
• Adaptability to various environmental conditions (hot, cold, outdoor, indoor, humid, etc.).

• Top Pay for Top Performers with incentive and bonus opportunities.
• Top technicians earn over $90,000 annually.
• Generous PTO: 24 paid days off in the first year; 29 paid days after the second year.
• Career‑growth opportunities across the U.S.
• Company‑sponsored Medical, Dental, and Vision Insurance programs.
• Company‑provided smart phone, tablet, uniform plan, and tool replacement program.
• Internal Training Academy for skill development.
• Best‑in‑class 401(k) Retirement Savings Plan with company matching.
• Company‑paid employee life insurance.
• Short‑term and long‑term disability insurance options.
• Supplemental benefit programs: legal advice, pet insurance, health advocacy.

Service Experts Heating & Air Conditioning is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request.