Carilion Roanoke Memorial Hospital GIFT SHOP Representative

Employment Status

Full time

Day/Evening (United States of America)

1906 Belleview Ave SE - Roanoke

R157654 Carilion Roanoke Memorial Hospital GIFT SHOP REPRESENTATIVE (Open)

The Gift Shop Representative assists with displaying and selling of merchandise. Responsible for operating cash register to compute sales. Provides general retail support and customer service. May handle low‑scale product buying. Responsible for daily stocking of merchandise. Assists in daily operations of Gift Shop to maintain regular business hours. Assists Gift Shop Lead with back‑office procedures (i.e. POS item entry, purchase orders, merchandise receiving, back‑office staging).

Practices the Serve‑U philosophy.

• Practices good salesmanship to up‑sell products while modeling SERVE‑U behavior.
• Provides assistance with daily operations including staffing shop in the absence of volunteers.
• Assists with training new staff and volunteers. Instructs volunteers on sales and customer service skills. Maintains a communication notebook as an information tool for volunteers and staff.
• Coordinates with Gift Shop Lead for data entry on Point of Sale system (POS) including assisting with data organization, item entry, and merchandise receiving.
• Coordinates with staff members to develop and oversee timely store displays, as well as product marketing and timely (e.g. within 48 hours of receipt) merchandise delivery to the sales floor. Assists with aisle maintenance: check‑in and marking merchandise as needed, sorting cards and magazines, stocking shelves, routine dusting, transporting, lifting & unpacking boxes, and inventory. Assists volunteers with shop operations during work hours.
• Verifies cash drawer amount received at start of shift; reconciles drawer money at end of shift, accurately records credit card transactions, and reports and post‑voids transactions. Cashes out at end of shift to ensure register drawer balances with tape amount.
• Performs payroll deduction transactions.
• Provides quick, accurate and complete transactions. Counts and balances daily sales receipt. Processes credit card transactions. Responsible for cash in own register. Accepts monies and returns correct change.

Education: High school diploma or GED required.

Experience: Minimum two (2) years retail & customer service experience required.

Other

Minimum Qualifications:

High level of customer service and a positive sales approach required. Must possess flexibility in work schedule and be dependable, particularly during seasonal sales periods. Should possess high level of organizational skills and be able to multitask. Creative skills important for shop displays and overall shop look. Ability to work in fast‑paced, stressful retail environment important. Effective interpersonal, communication and teamwork skills required.

Data entry skills required.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job‑related tasks other than those stated in this description.

KATHRYN LUSHER

kjlusher

For more information, contact the HR Service Center at 1‑800‑599‑2537.

Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800‑599‑2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E‑Verify: https://(Use the "Apply for this Job" box below).-policies

Carilion understands the importance of prioritizing your well‑being to help you develop and thrive. That’s why we offer a well‑rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life – at work and when you’re away.

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion.