Personal Shopper - Sam's

Position Title

(USA) Personal Shopper – Sam’s

Sam’s Club

We are seeking a Personal Shopper for Sam’s Club in Roanoke, VA. The role supports Membership by providing information on Membership benefits, promoting the value of Sam’s products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. The role also maintains facility safety, handles Member orders, performs work assignments and priorities, and provides excellent member service.

• Develops and supports Membership by providing information on Membership benefits, promoting the value of company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of the facility by following all safety standards, procedures and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following procedures for handling and disposing of hazardous materials, following company standards and reporting unsafe situations to management.
• Fulfills Member Fax’n Pull and Click’n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until members arrive and following up on out‑of‑stock merchandise to meet member needs.
• Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change and feedback.
• Provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company’s products and services.
• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Respect the Individual: embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, and helps to attract the best talent.
• Respect the Individual: works as a team, builds strong and trusting relationships, and communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual: strengthens the team by helping develop and mentor others, and recognizing others’ contributions and accomplishments.
• Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance, models the company values to support and foster our culture, holds oneself and others accountable, and supports the company’s goal of becoming a regenerative organization.
• Act with Integrity: acts in a self‑less manner, is consistently humble, self‑aware, honest, fair and transparent.
• Serve our Customers and Members: delivers results while putting the customer first.
• Serve our Customers and Members: makes decisions based on reliable information, balances short‑ and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
• Strive for Excellence: drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

None listed.

None listed.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty,…