Bakery​/Deli Clerk

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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery (refrigerators, freezers, slicers, ovens) according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe using a variety of kitchen utensils and equipment.
• Label, stock and inventory department merchandise; adequately prepare, package, label and inventory ingredients.
• Check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Operate kitchen equipment (stove, computerized scale, fryer, steamer, etc.) safely and according to guidelines.
• Maintain product labeling and inventory; report ordering/shipping discrepancies to the department manager.
• Understand store layout and assist customers in locating products.
• Stay current with present, future, seasonal and special ads; gain knowledge of products to answer questions and make suggestions.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates; create an environment where customers feel welcome and valued.
• Adhere to all food safety regulations and guidelines; reinforce safety programs and report unsafe conditions.
• Inspect equipment and arrange for repairs as needed; notify management of accidents.
• Work cooperatively in a high-paced environment; manage conflict constructively; handle customer and business information with honesty and integrity.
• Provide support and assistance in interactions with minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job

Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We work to create amazing experiences for our customers, communities and each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

What You’ll Receive From Us

• Comprehensive benefits including medical, dental, vision and prescription coverage
• Flexible scheduling in full- and part-time roles with paid time off
• Employee Assistance Program and financial coaching resources
• Associate discounts on purchases
• Tuition reimbursement up to $21,000 over your career
• Opportunities for growth and training

For more information about benefits and eligibility, please visit our Benefits Page.

Seniority level
Entry level

Employment type
Part-time

Job function
Management and Manufacturing

Industries
Dairy Product Manufacturing