Vision Center Manager L2

(USA) Vision Center Manager L2 #2312

Location:

Roanoke, VA

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$27.00/hr - $37.00/hr

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing and in‑stock and inventory levels, budgeting, forecasting, and assessing economic trends and community needs. Models and enforces proper customer member service approaches and techniques to ensure customer member needs, complaints, and issues are successfully resolved within company guidelines and standards. Oversees the implementation of and participates in community outreach programs and encourages associates to serve as good members of the community.

Ensures compliance with company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans to improve performance. Provides direction and guidance on executing company programs and strategic initiatives and directs the Vision Center associates in ensuring confidentiality of information, documentation, and assigned records.

Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures the provision of quality eyewear by consulting with and educating members/customers selecting products based on member/customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment. Upholds the company’s open‑door policy by meeting with associates, listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolution for associates.

Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. Provides recognition and promotes a belonging mindset in the workplace to ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.

Builds high‑performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive, and performs.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.

Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.