Part-Time Center Associate

Join to apply for the Part-Time Center Associate role at The UPS Store 7171

This range is provided by The UPS Store 7171. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$13.00/hr - $15.00/hr

The Part-Time Center Associate delivers world‑class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best‑value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

• Delivers outstanding customer service to walk‑in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.
• Available for Friday, Saturday, Sunday, and Monday. Store hours on Saturday are 9‑4 and Sunday 12‑5.

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Hours will vary, current store hours are M‑F 8:00‑6:30, Sat 9‑4, Sun 10‑3.
• Will be required to work alone on scheduled Sundays after training.

• Entry level

• Part‑time

• Education and Training

• Staffing and Recruiting

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