Retail Store Manager Roanoke, VA

Job Description

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia

Flex Year Round

Work, Play, Get Paid, and Enjoy the Perks!

• Start Date:
  
  Summer 2025
• This is a Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family
• Schedule:
  
  May require working early mornings, evenings, weekends, and holidays

Employee Perks:

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Manage retail team, providing knowledge and guidance, to lead team to success. Follow budget targets and be prepared to react and adapt to dynamic conditions in the business. Set action plans and goals to anticipate and plan for profitability.

Job Responsibilities:

• Deliver excellent customer service and oversee POS operations.
• Train and coach staff on customer service, systems, policies, and procedures.
• Manage scheduling, timecards, performance reviews, and employee development.
• Lead daily operations: inventory, merchandising, mail orders, safety, and cleanliness.
• Monitor and drive financial performance, sales goals, and shrinkage control.
• Conduct interviews, hiring, onboarding, and offboarding.
• Handle cash operations and ensure compliance with cash handling procedures.
• Attend and lead meetings; communicate goals and updates to staff.
• Support other retail units and assist with seasonal store setups.
• Maintain a professional environment and serve as a role model.

Preferred Experience:

• Previously worked in a position involving sales, hospitality, training, or general management.
• One year retail experience with three months of management or two months of general management experience is preferred.
• Basic computer skills and POS/inventory system experience.

Education:

• High School Diploma or GED

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.