General Manager

Position Description

Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors who are multiple unit operators responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Café managers responsible for the overall running of their café.

Aiding the management of the Cafe are Assistant Managers, who are responsible for running their departments and help with everyday management responsibilities. Rounding out the cafe leadership are Team Managers.

We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!

• As a Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
• You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
• Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management. At Panera Bread, warmth is our business. It’s what we do best. We look for like‑minded individuals who are ready to surround themselves with fresh food and great people.
• We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an excellent opportunity to join a rapidly growing concept.
• Demonstrates sustainable long‑term success, and the ability to maintain a profitable business.
• Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports.
• Directs overall activities and performance of employees on a shift‑by‑shift basis.
• Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs.
• Ensures the immediate response and rectifying of all guest complaints.
• Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards.
• Maintains adequate inventory levels and adjusts par levels as needed.
• Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards.
• Effectively oversees/schedules employees to meet sales demands.
• Maintains effective safety and security programs according to company policy and government standards.
• Corrects unsafe practices or conditions.
• Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards.
• Performs routine maintenance and immediately advises Area Director of needed repairs. Institutes preventive maintenance and needed repairs of building and all equipment.
• Advises Area Director of any non‑routine situations.
• Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings.
• Ensures quality recruitment and referrals of potential management candidates.
• Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policies and training sessions.
• Ensures the constant development of employees through consistent heart‑checks, one‑on‑one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development.
• Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification.
• Partn…