Clinical Coordinator, RN - EM Follow Up - NRV

Job Title: CLINICAL COORDINATOR, RN - EM Follow Up - NRV

Employment Status: Full time

Shift: Day/Evening (United States of America)

Facility: 2900 Lamb Cir - Christiansburg CP01 Carilion Medical Center.

Position: RN Clinical Coordinator - Emergency Medicine Follow Up (Hybrid: on-site, 1 day remote)

• Organizes, formulates, and coordinates a multi-disciplinary approach to the patient population for achievement of optimum outcomes.
• Assesses, implements, and coordinates patient care plans including referrals, discharge documentation, education, and screening to ensure appropriate placement.
• Problem solves to facilitate effective outcomes and resolves complaints, issues, or concerns.
• Plans, implements, and coordinates strategies through evidence-based practices to support quality patient care and improve outcomes.
• Develops, collects, analyzes, and evaluates data to identify trends and present findings for performance and quality improvement.
• Serves as advocate for patient, protects patient’s rights, and provides psychological/social/cultural support.
• Integrates patient’s individual religious/spiritual, ethnic, and cultural beliefs into the plan of care.
• Develops, implements, coordinates, and provides continuing education for the department, staff, patients, and families, and protocols to support standardization of care.
• Assesses and provides education specific to the needs of the patient and is well documented.
• Education is incorporated into the plan of care and includes physicians, staff, and population specific representatives about patient care options.
• Serves as a liaison between department staff, patients and families, physicians, external vendors/partners to ensure a collaborative approach to care for patients and families.
• Interacts with staff, patients, physicians, families, visitors, and public, representing Carilion Clinic during all interactions.
• Age specific admission and ongoing assessments are completed, documented, and used to develop a plan of care.
• Coordinates discharge needs of the patient to social work to prepare for discharge.
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• Coordinates discharge/ongoing care needs with ancillary services as appropriate.
• Communicates overall plan of care to direct care nursing staff, and changes during treatment.
• Acts as a resource for peers, others in the organization, families, and community members.
• Organizes educational presentations, exhibits, and community events for professionals and the community; and represents Carilion Clinic at conferences and professional meetings.
• Promotes programs and arranges exhibits at various professional presentations, health and career fairs and community events in collaboration with the management team and Strategic Development.
• Performs office functions such as scheduling appointments, answering calls, collecting, maintaining, and analyzing data, identifying trends and developing tools for the department.
• Supports orientation of new employees; assesses and implements unit educational needs and performs other duties as designated by the department.
• Participates in department and system performance improvement initiatives.
• Uses analytical thinking to evaluate the effect of care coordination and interventions on quality outcomes.
• Performs concurrent medical record reviews in assigned area, collects and analyses relevant patient data, runs outlier reports for ongoing chronic care patients, and evaluates care management effects on quality and fiscal parameters.
• Documents utilization review in accordance with departmental guidelines; database/disease registry management.
• Actively participates in quality improvement projects.

Education: Graduate of an accredited School of Nursing required. Bachelor's degree preferred.

Experience: Three years of RN experience required. Minimum 2 years of experience in relevant specialty or department desired (e.g., hospital setting, vascular, rehab, long term care, home health, cardiology, ambulatory, surgery).

Licensure: Current VA RN license required.

Must obtain & maintain appropriate certifications as defined by the department: ACLS, Conscious Sedation,…