Contents Restoration Technician

Contents Restoration Technician Roanoke, VA

Full Time
• Roanoke, VA

• Holiday bonus
• 401(k) eligible after 90 days of employment
• Health insurance
• Paid time off
• Vision insurance

FRSTeam’s mission is to exemplify heartfelt care and concern for our communities by providing innovative products and services that help support and restore the lives of those we serve. We are a close-knit community of hand‑chosen professionals, committed to restoring personal items and helping families get their lives back on track.

The Contents Restoration Technician position is responsible for assessing, inventory, packing, moving and properly storing all contents, textiles and electronics from customers residence, and the cleaning and restoration of contents damaged by water, fire, smoke, and mold.

• Perform production processes, cleaning, and other labor‑intensive tasks.
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Perform contents cleaning (i.e., textiles, electronics, clothing, household goods, furniture, etc.) after fire/smoke damage, using appropriate methods for different materials.
• Operate cleaning equipment such as ultrasonic machines, ozone chambers, HEPA vacuums, and hand tools safely and effectively.
• Photo inventory and documentation of contents prior to cleaning or packing using digital software.
• Inspect and document contents for any damage, including pre-existing.
• Adhere to safety and risk management guidelines, at all times.
• Communicate with Crew Lead and/or Project Manager and other technicians to maintain efficient production processes.
• Perform end‑of‑day/end‑of‑job cleanup and breakdown. Leave jobsite or workstation with a clean and orderly appearance.
• Maintain accurate and complete documentation of work performed, including before‑and‑after photos and checklists.
• Drive company vehicles to and from job sites.
• Other duties as assigned.

• Strong attention to detail and a commitment to quality work.
• Excellent internal and external customer service.
• Ability to work in a fast pace working environment.
• Ability to handle fragile, damaged, or high‑value items with care and discretion.
• Valid drivers license and clean driving record.
• Ability to lift a minimum of 75 pounds regularly.
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning products/chemicals.
• Ability to travel locally.
• Ability to work over‑time, when needed.
• Ability to successfully complete a background check subject to applicable law.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.

The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments.

FRSTeam is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies…