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Service Center Supervisor of Medical Equipment

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Rotech Healthcare
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Management
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

About Rotech

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high‑quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively.

Whether you’re a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at

Overview And Responsibilities

Job Title: Service Center Supervisor – Transfill Division

Summary

Are you an experienced leader with a background in warehouse operations and technical repair teams? Join our Transfill Division as a Service Center Supervisor, where you’ll oversee daily operations including high‑pressure oxygen tank filling, equipment repair, and team management. This role is ideal for someone who thrives in a fast‑paced, regulated environment and enjoys leading cross‑functional teams to deliver high‑quality service.

Key Responsibilities
  • Lead and manage a team of Transfill Technicians, Drivers, and Repair Technicians
  • Oversee daily warehouse operations including equipment filling, inventory control, and workflow efficiency
  • Train staff on equipment handling, safety protocols, customer service, and compliance procedures
  • Hire, evaluate, and develop team members; conduct annual performance reviews and set goals
  • Monitor and manage operational expenses to align with budget targets
  • Ensure compliance with all applicable FDA, DOT, OSHA, FMCSA, BOP, and DOH regulations
  • Maintain accurate documentation and update operational manuals and procedures
  • Coordinate with senior and corporate leadership to align local operations with company goals
  • Safeguard company assets and ensure proper maintenance of equipment and vehicles
  • Represent the company at local and regional meetings and trade shows
  • Take proactive action on inspection reports and regulatory recommendations
  • Perform other duties as assigned
Supervisory Scope
  • Direct supervision of warehouse staff, including Transfill Techs, Drivers, and Repair Technicians
  • Responsible for team scheduling, performance, and operational support
Ideal Candidate Profile
  • Proven experience managing warehouse operations and technical repair teams
  • Strong understanding of medical equipment handling and maintenance
  • Familiarity with regulatory compliance in healthcare or logistics environments
  • Excellent leadership, communication, and organizational skills
  • Ability to train, motivate, and develop a high‑performing team
Employment Requirements
  • Completion of a company‑wide background check
  • Drug screening, if applicable to the position
  • A valid driver’s license in your state of residence with a clean driving record (required if driving is part of the role)
Required Education & Experience
  • Bachelor’s degree in Business or a related field, or equivalent experience in Home Medical Equipment (HME), Home Health, or business operations
Preferred Qualifications
  • Experience managing Durable Medical Equipment (DME) operations
  • Background in medical gases manufacturing and familiarity with Current Good Manufacturing Practices (cGMP)
  • At least three years of experience in the Home Health industry
  • Valid Commercial Driver’s License (CDL) with Haz Mat and Air Brake endorsements, or the ability to obtain one
Skills & Competencies
  • Communicate effectively in English, both verbally and in writing, with staff and leadership
  • Navigate and apply FDA, DOT, OSHA, and other relevant regulations
  • Demonstrate professionalism, helpfulness, and a positive attitude
  • Interpret and act on instructions across various communication formats
  • Apply knowledge of DME/HME operations and terminology
  • Handle sensitive information with discretion and confidentiality
  • Manage multiple tasks with attention to detail
  • Stay organized, self‑motivated, and solve problems independently
  • Lead and collaborate effectively within a team environment
Technical & Equipment Proficiency
  • Operate and…
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