Healthcare Administrative Associate - Home Care Services

Job Title:

Healthcare Administrative Associate - Home Care Services Employment Status:
Full time Shift: Day/Evening (United States of America) Facility: 701 Randolph St - Radford CP07 Carilion Medical Center. Requisition Number: R157207 Healthcare Administrative Associate - Home Care Services (Open) How You'll Help Transform Healthcare:

This is Carilion Clinic — an organization where innovation happens, collaboration is expected and ideas are valued. A not-for‑profit, mission‑driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award‑winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi‑specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development.

As a healthcare administrative associate, you'll play an important role by maintaining front‑office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi‑line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collects co‑payments, deductibles, and other self‑pay amounts at time of service.
• Maintains cash box and receipt books.

Education: High school diploma or GED.

Experience: None.

Licensure, certification, and/or registration: None.

Life Support: None.

Other

Minimum Qualifications:

Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi‑task.

Recruiter: Chris Fitzgerald

Recruiter Email: cfitzgerald

For more information, contact the HR Service Center at

Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at , 8:00 a.m. to 4:30 p.m., Monday through Friday.

Carilion understands the importance of prioritizing your well‑being to help you develop and thrive. That's why we offer a well‑rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life at work and when you’re away.

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training