Environmental Service Manager

Job Title: Environmental Service Manager

Description

This position is responsible for managing effective environmental services for a hospital or group of departments and/or buildings. The role includes strategic, operational, budget, and human resource responsibilities for an assigned function.

• Direct housekeeping functions including cleaning services in patient care areas, clinical working areas, non-clinical working areas, meeting rooms, and common areas.
• Ensure that services provided meet applicable department, accrediting agency standards, regulatory guidelines, and laws. Supports facility infection control, Environment of Care, Green project, and other facility related initiatives.
• Manage and supervise employees. Select, provide feedback, complete performance evaluations, retain qualified employees, and facilitate professional growth and development. Coordinate with other managers for service provision and provide staffing feedback.
• Define performance measures, goals, and objectives for areas of responsibility. Develop scorecards and reports that effectively identify progress to department and clinic scorecards and performance metrics. Identify and implement performance improvement projects and monitor quality of services provided.
• Resolve customer service and quality issues from patients, families, and internal customers. Develop and implement actions to solve continuing service and quality problems.
• Develop and administer budgets for area of responsibility. Monitor use of resources to ensure cost-effectiveness of services provided.
• Oversee work scheduling and assignments. Conduct inspection rounds and provide feedback to supervisors and employees. Ensure proper maintenance of equipment and supplies.

Education: Bachelors or 8 years of equivalent experience.

Experience: Minimum of 5 years experience in hospital or health services management, demonstrating increased and/or diversified responsibility for related services. Knowledge and experience in the selection of Green Seal Certified Products desirable.

Licensure, certification, and/or registration: Virginia Drivers License.

Other

Minimum Qualifications:

Position is deemed emergency personnel during emergency weather conditions. Must provide own transportation and travel to other Carilion work sites. May be required to work at other Carilion facilities to meet staffing needs. Must display positive leadership skills, oral and written communication skills, and work well with all members of the hospital team, including employees, managers, administrators, and physicians. Must possess analytic business skills, integrity as a team player, be courteous, have ability to resolve complaints/problems, and display a customer‑focused philosophy of service.

Must demonstrate skills in operational and human resources management. Requires basic skill in Microsoft Office.

Recruiter: EVA LIPSCOMB

Recruiter Email: ellipscomb

For more information, contact the HR Service Center at

Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.

Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at , 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E‑Verify: https://(Use the "Apply for this Job" box below).-policies

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training