Patient Services Coordinator - Infectious Disease

PATIENT SERVICES COORDINATOR - Infectious Disease page is loaded## PATIENT SERVICES COORDINATOR - Infectious Disease remote type:
Fully In-Person locations:
Roanoke, Virginia time type:
Full time posted on:
Posted 8 Days Agotime left to apply:
End Date:
February 2, 2026 (10 days left to apply) job requisition :
R156576##
** Employment Status:
** Full time##
** Shift:
** Day (United States of America)##
** Facility:
** 2001 Crystal Spring Ave - Roanoke##
** Requisition Number:
** R156576 PATIENT SERVICES COORDINATOR - Infectious Disease (Open)#
** How You’ll Help Transform Healthcare:
** This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Specific job responsibilities include:

Ryan White Part C Enrollment and Recertification Enroll patients into Ryan White Part C program at intake, conduct 6 month and annual recertification. At each recertification, determine the patient’s level of Ryan White Sliding Fee Scale and Cap on Charges and educate patients about these benefits. Assess patient for eligibility for Medicaid, Medicare, and private insurance available through ACA marketplace and assist patients in applying for assistance.

Manage enrollment paperwork, primary insurance, proof of residency, and proof of income. Monitor patient progress toward Ryan White Cap on Charges and adjust a patient’s cap in coordination with Billing and document it consistently in the electronic medical record as needed. Educate patient on Ryan White program “benefits” and services.
2.
Sliding Fee Scale and Imposition of Charges Interpret and apply sliding fee scale for FQHC Sliding Fee Scale and the Ryan White Sliding Fee Scale; ensure documentation related to sliding fee scale is accurately and consistently captured in electronic medical record.

Responsible for educating patients and prospective patients on sliding fee scales and imposition of charges. Assists with Imposition of Charges process and patient communication as needed.
3. Supports administrative and patient support needs for other functions of c, which may include lab entry and patient communication.#
** What We Require:
***
* Education:

** Associates degree required. Bachelor's degree preferred.

*
* Experience:

** Healthcare experience preferred.

** Other

Minimum Qualifications:

** Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred.
Excellent interpersonal communication, customer service and teamwork skills required. Above average organizational skills, ability to multi-task, and attention to detail in work. Strong skill in written and verbal communication. Must be proficient in computer data entry/keyboarding. Maintains composure under pressure. Diffuses tension through effective communication. Ability to use electronic medical records.
** Recruiter:
** HAYLEY OHL
** Recruiter Email:
** hcfield
* * For more information, contact the HR Service Center at
** Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color,  religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at , 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify:##
** Benefits,…