Order Management and Materials Coordinator

Order Management and Materials Coordinator Alternate/Related Job Titles:

• Materials Coordinator
• Order Management Specialist
• Production Planning Coordinator
• Supply Chain Operations Coordinator

Roanoke, VA

• Position Type: Contract
• Contract Duration: 12 months
• Start: As Soon As Possible

• Order Management and Materials Coordinator coordinates order management processes with operations managers, supervisors, and line servers to reduce aging open orders, past-due items, and customer escalations.
• Serve as the primary point of contact between Syracuse planning and customer service for Syracuse products.
  • Handle escalations (coordinating reduced interruptions).
  • Process cancellations and provide status updates.
  • Identify efficiencies for assembling similar products in batches.
  • Support prioritization of assembly benches.
• Communicate material-related issues to the Syracuse planning team, including:
  • Missing materials
  • Quality issues
  • Inventory inaccuracies in Roanoke
• Potentially conduct cycle counts and inventory adjustments.
• Identify BOM issues (e.g., items not back flushing) and engage planners or sustaining engineering for corrective actions.
• Participate in Gemba walks and review metrics related to the Syracuse product line (e.g., open dollar value on floor).

• 2-year degree

• Microsoft Outlook
• Strong written and verbal communication skills
• SAP
• Excel

• Order management
• Materials coordination
• Cross-functional communication

• SAP
• Microsoft Excel
• Process optimization

• Status reporting
• Coordination with planning and engineering
• BOM issue identification
• Participation in Gemba processes

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Intelligent power management company focused on sustainability and improving quality of life. Offers solutions for efficient and reliable power management. Committed to innovation and making a positive impact on the world.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada.

We look forward to helping you land your next great career opportunity!