Administrative Assistant III

Job Overview

Performs routine to difficult administrative and technical work functions that require interpretation, judgment and determining appropriate processes to be used. Handles a variety of routine administrative or technical departmental assignments that include payroll time entry, purchasing, new hires and retirees, P‑card coding and contracts. Arranges meetings and conferences; makes appointments for the manager/director and members of various City commissions. Assembles required documents and information for Council and other meetings as required.

Develops microcomputer applications for data collection and report generation using spreadsheet and database management software packages. May serve as HR contact for a department.

• Coordinate the hiring and onboarding of new employees.
• Create job requisitions in NEOGOV; process personnel transaction forms for hires, terminations, transfers, promotions, merit increases and supervisory changes in Lawson.
• Prepare FMLA request forms and assist with monitoring of FMLA paid and unpaid leave; may assist in payroll related tasks.
• Complete time‑entry for personnel in the department (NLA system) and perform other duties as assigned.

• Participate in a wide variety of division or department projects by researching or providing relevant information.
• Responsible for making decisions related to expenditure accounts on all payment vouchers and purchases made with P‑card by line‑item.
• Review purchase, obligation and payroll reports for accuracy.
• Review existing and recommend improved policies, practices and procedures.
• Assist with budget preparation and monitor budget expenditures.
• Collect and compile information and prepare complicated statistical reports.
• Coordinate facility maintenance and handle daily tracking of personnel, equipment and resources.
• Provide information to the public or direct requests to appropriate department.
• Compose and type letters and memoranda in conformance with City policies independently from brief instructions.
• Establish and maintain filing systems and office procedures; keep confidential files.

May supervise and train assigned staff as needed. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• High school diploma or general education degree (GED); associate degree preferred but not required.
• Three to five years related experience and/or training in a business, administrative support or related field; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to prepare reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. Occasional standing and walking. Regularly lift and/or move up to 10 pounds. Vision abilities required include ability to adjust focus.

The work environment characteristics are moderate in noise level. At times, the work environment may occasionally become loud and abusive.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

• Paid leave with accrual based on years of service; extended illness leave; funeral leave; military leave; holidays.
• Mental Health & Well‑Being leave: 24 hours (34 hours for Fire Suppression).
• Shared Leave Bank for voluntary membership.
• Health Insurance:
  Four coverage types – Employee only, Employee plus 1 Child, Employee plus Spouse and Family; available through payroll deduction.
• Aetna health plan…