Manager, Workforce Analytics & Insights

Overview

As a member of the Wealth Human Resources Analytics team, you will provide workforce insights to HR and business leaders across Fidelity Wealth. This role shapes data-driven HR strategies, influences decisions impacting thousands of Fidelity associates, and helps support HR operations with data-driven tools and approaches.

• Support the Wealth HR organization by curating HR datasets and dashboards
• Provide analytical support for strategic and tactical business decisions
• Conduct and present insightful analyses on major trends, challenges and opportunities and build clear and effective visualizations (dashboards, metrics and PowerPoint presentations)
• Develop predictive and prescriptive analytics to anticipate workforce trends and inform decisions
• Help to drive improvements to the HR operational processes
• Use a variety of HR systems, tools and practices to fulfill data requests
• Assist and advise with HR team on ad hoc requests as well as establishing self-service options
• Balance responding to day-to-day reporting and analytics priorities while making progress on projects and backlog work
• Build, establish and maintain positive, trusting working relationships with members of HR Analytics, HR Line, Talent Acquisition and other internal or external partners

• Bachelor's degree or equivalent with 5+ years of experience
• Experience in data analysis, advanced reporting, or similar quantitative activities
• Experience with combining large data sets from various sources for complete analysis using Alteryx, SQL, or other methods
• Ability to build end-to-end, automated, repeatable dashboards and analyses using Tableau or equivalent software
• Hands-on experience with advanced analytics methods (e.g., Python, R, Machine Learning) is a plus, though conceptual familiarity and a willingness to learn is valuable
• Microsoft Office expertise required, particularly with Excel and Power Point
• Excellent presentation, communication, organizational and interpersonal skills
• Demonstrable track record of building executive-ready reports or presentations that effectively tell the story and provide insights
• Curious and confident learner who asks questions and looks for innovative solutions to improve partnerships and work products
• Ability to influence and consult with stakeholders by translating complex data into clear, actionable insights and recommendations
• Ability to create compelling visualizations that highlight key insights in relevant data
• Strong organizational skills, attention to detail and quality, and a high degree of expertise with detailed processes and data
• Ability to understand and help improve operational processes using best practices and automation tools such as Alteryx
• Ability to manage and prioritize multiple concurrent objectives or activities while meeting deadlines
• Collaborative, self-motivated and proactive teammate who organizes data and builds reports that answer key anticipated questions

Note:

Fidelity will not provide immigration sponsorship for this position.

The Wealth HR Analytics team helps leaders gain visibility into the Fidelity Wealth workforce to enable informed decision-making about our people. Wealth is Fidelity’s largest business unit with over 25,000 associates, including Advisor and Investor Services. The team collaborates with stakeholders to deliver on business needs and partners across areas such as data foundations, HR Analytics portal, Talent Management, and Employee Pulse Survey.

Category:
Business Analytics and Insights

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by securities and investment-related laws and regulations. These laws may restrict Fidelity from hiring individuals with certain criminal histories.