Customer Relationship Advocate Career Development - Westlake, TX

Join our team of Customer Relationship Advocates (CRA) at Fidelity Investments. This unique program accelerates your early career growth with personalized support, skill development, and training.

Role Overview

As a licensed professional, you will provide exceptional customer service by answering inbound calls and supporting Fidelity’s clients with a variety of needs, including trade requests, money movements, and online support.

Program Milestones

Candidate Qualifications

• Dedication to completing FINRA licensing exams through our program.
• Enthusiasm for learning, quick application of new concepts, and decision-making skills.
• Ability to build rapport and communicate effectively with customers.
• Adaptability, personal accountability, and problem-solving skills.
• Comfort with technology and navigating multiple systems.

Additional Information

• Fidelity does not sponsor immigration for this role.
• We value diversity and inclusion, offering comprehensive benefits such as parental leave, tuition reimbursement, 401(k) match, health insurance, and more.
• This position is part of our hybrid work model, requiring onsite presence every other week.

Job Details

• Seniority Level: Internship
• Employment Type:
  
  Full-time
• Job Function:
  Other

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