Telesales Specialist

Quest Search and Selection is excited to announce an amazing opportunity for a Teleseller to join a prestigious international sports equipment brand based in Riyadh!

This role is all about increasing profitability and sales revenue while representing a world-class brand.

• Ensure the achievement of quarterly inside sales targets.
• Conduct lead generation activities to expand the customer base.
• Handle inbound calls for both B2B and B2C customers, delivering a personalized sales experience by understanding their needs and offering tailored solutions to guarantee customer satisfaction.
• Execute outbound calls to identify and generate new business opportunities.
• Provide support to the field Sales Team by coordinating and scheduling customer visits.
• Maintain and update the CRM database, ensuring data accuracy and effective customer management.
• Gather and communicate valuable market feedback to relevant departments for strategic insights.
• Oversee the end-to-end process from order placement to installation, ensuring customer satisfaction and identifying opportunities to upsell additional products or services.

• 2-3 years of experience in telesales, sales, or customer service roles.
• Bachelor’s degree, preferably with experience in business development.
• Fluency in English, with outstanding verbal and written communication abilities.
• Arabic Speaking Proficiency required.
• Proficiency in phone sales techniques, with excellent communication and interpersonal skills.
• Proven ability to thrive in team-oriented, sales-driven environments.
  
  Exceptional negotiation skills, with the capability to address concerns, resolve issues, and build trust.
• Focus on fostering long‑term customer relationships.
• Strong aptitude for identifying and implementing process improvements.
• Familiarity with CRM systems, with Salesforce experience considered an advantage.
• Passion for technological advancements and innovation.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.