Inside Sales Specialist

Job Description

NMK Electronics, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East. With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s. Our expertise has earned us the confidence of top consultants, system integrators and end users.

NMK has delivered a number of prominent local AV projects throughout the region, and with a mission to drive growth, this is an exciting time to join the team.

As an Inside Sales Specialist, you will be the first point of contact for our clients, playing a key role in building and developing relationships. You will represent our brand with professionalism and confidence, ensuring a seamless client experience from initial engagement through to project delivery. This role requires a proactive, client-focused individual with strong communication skills. You will thrive in a collaborative, fast-paced environment and work with a strong dynamic team.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Prospect and market concepts and solutions based on NMK’s product portfolio to potential new accounts
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order
• Obtain orders through email and telephone calls, verify, and enter items, transfer orders to OP team, explain stock‑outs and expected delivery dates
• Own, qualify, and develop opportunities passed from marketing, outside sales, and regional heads
• Research accounts, identify buying influence and key players to generate additional interest
• Route qualified opportunities to the appropriate Sales Managers for further development
  
  Maintain and expand your database of prospects within your assigned territory
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history
• Report industry trends, competitive pricing, and customer feedback to management
• Develop and maintain a project pipeline
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies
• Demonstrate products to customers in conjunction with technical team and Brand managers
• Maintain accurate and up‑to‑date customer information and understand customer needs and requirements
• Develop close relationship with outside sales, technical and marketing departments
• Effectively meet KPIs specified by the line manager

• Bachelor's degree in a related field or equivalent experience
• Minimum of 2 years of experience in a similar role, and knowledge in the AV field
• Should have knowledge of CRM/ERP system
• A highly motivated and target-driven individual with a proven track record
• Excellent verbal and written communication, and negotiation skills