Account Executive; AE - POS

About the job Account Executive (AE) - POS

Job Title: Account Executive (AE) - POS

Location: Riyadh, KSA (in-office)

About Omniful:

Omniful gives businesses one place to run everything operations and supply chain. It brings together all of the operating systems that are normally scattered across a company, like Order Management, Shipping Gateway, Warehouse Management, Transportation Management, Supply Chain, Point of Sale and more. For the first time ever, you can manage and automate every part of the operations lifecycle in a single system.

Omniful enables retail, logistics, D2C brands, and e-commerce businesses to scale efficiently and enhance customer satisfaction through a unified, vertically integrated solution.

Based in Riyadh, KSA, Omniful has raised $10+M from the regions top investors RAED Ventures, Venture Souq, SEEDRA Ventures, Jahez Group, DASH Ventures, Bunat Ventures, Sanabil 500,and is considered one of the fastest-growing SaaS startups that came out of the MENA region.

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Role Overview:

As an Account Executive (POS) at Omniful, you will play a pivotal role in driving the growth and success of our Point-of-Sale solution. You will be responsible for acquiring new clients, building strong relationships, and closing sales to meet revenue goals. This role requires a deep understanding of customer needs, the ability to navigate complex sales cycles, and the skill to articulate the value of Omniful’s POS solution in a competitive market.

You will work closely with cross-functional teams, including Marketing, Product, and Customer Success, to deliver a seamless customer experience.

Key Responsibilities:

• Sales and Revenue Generation:
  • Act as the closers in the sales process and capable of handling the sales from start to end.
  • Drive new business by prospecting, identifying, and qualifying leads, building a robust pipeline, and closing deals to meet or exceed sales targets for the POS solution.
  • Conduct discovery calls and product demonstrations, understanding customer pain points, and effectively communicating how Omniful’s POS addresses their needs.
  • Expected to handle the demonstration of the product, and have a deep understanding of the product and the ability to handle 90% of operational questions independently.
  • Negotiate contracts and pricing, ensuring that deals align with Omniful’s value proposition while meeting customer requirements.
• Customer Relationship Management:
  • Build and nurture relationships with key decision-makers, stakeholders, and influencers within target accounts to drive sales and customer loyalty.
  • Work with Customer Success and Support teams to ensure a seamless handover and onboarding process, helping new clients derive value from the POS solution quickly.
  • Maintain regular touchpoints with clients post-sale to identify cross‑selling and upselling opportunities, enhancing long‑term customer value.
• Collaboration with Internal Teams:
  • Partner with Marketing to align on lead generation campaigns, messaging, and sales collateral that supports prospecting efforts and sales cycles.
  • Collaborate with Product and Engineering teams to relay customer feedback, market trends, and competitive intelligence, influencing the product roadmap and enhancing customer satisfaction.
  • Participate in sales team meetings and training sessions, sharing insights and strategies that contribute to team‑wide success.
• Market and Competitive Analysis:
  • Monitor market trends, competitive offerings, and industry developments, using insights to position Omniful’s POS solution effectively in customer conversations.
  • Identify and communicate competitive advantages, developing strategies to differentiate Omniful in the POS market segment.
• Pipeline and CRM Management:
  • Track and manage all sales activities in the CRM system (e.g., Hub Spot), ensuring accurate forecasting and reporting.
  • Provide regular updates on pipeline progress, wins/losses, and opportunities, using data to inform strategies and achieve sales objectives.

Qualifications:

• Experience: 3-5+ years of experience as an Account Executive or in a similar sales…