Quality Control

Responsibilities

• Implement and monitor quality systems within the maintenance workshop to ensure compliance with established standards.
• Conduct final inspections of vehicles before releasing them for operation or delivery to customers.
• Prepare and update quality and safety checklists according to the type of maintenance performed.
• Analyze recurring faults and prepare Root Cause Analysis (RCA) reports to identify underlying issues and recommend corrective actions.
• Monitor the first‑time pass rate in periodic inspections and work on continuous improvement.
• Document Non‑Conformance Reports (NCR) and follow up on corrective and preventive actions.
• Coordinate with the Workshop Manager and Operations team to minimize vehicle downtime.
• Ensure technicians comply with occupational health and safety procedures.
• Evaluate the quality of work performed by suppliers and external workshops.
• Handle quality‑related customer complaints and analyze their causes and recurrence in coordination with the maintenance department.
• Prepare periodic reports on quality performance indicators and submit them to the direct manager.

• Arabic:
  Fluent in speaking and writing.
• English:
  Fluent in speaking and writing.

• Strong communication and interpersonal skills.
• Proven supervisory and problem‑solving abilities.
• Ability to work collaboratively within a team environment.
• Strong time management skills and ability to handle multiple tasks effectively.