VIP Manager

Want to build your career in a FTSE 10 company, working in the exciting and dynamic events industry, where no day is the same?

Part of RELX, RX is a global events organizer, creating market-leading events that bring together industry professionals from around the world, operating in dynamic industry segments, delivering innovative and impactful events that connect businesses and drive growth.

As VIP Experience Manager at RX, you’ll lead the development and delivery of buyer acquisition strategies, while working with teams across a matrix organization. You'll work alongside a talented and dedicated group of professionals who are passionate about creating exceptional experiences.

• Lead the planning and delivery of buyer acquisition and conversion for your events
• Shape and execute visitor and buyer recruitment strategies aligned with event objectives and audience segmentation.
• Build and manage high-value buyer relationships (individual and group), ensuring satisfaction, retention, and event ROI.
• Effectively manage large scale, senior stakeholders, ensuring clear and persuasive communication skills, both written and verbal.
• Collaborate with sales, marketing, and event technology teams to drive optimum matchmaking outcomes
• Analyse buyer data to inform buyer programme improvements and present strategic insights to leadership.
• Attend major events to support buyer experience, provide real-time issue resolution, and represent the RX brand.

• Proven experience within sales, marketing or event industry
• Proven track record managing complex client relationships across global markets.
• Confident building networks and partnerships with stakeholders.
• Experience of having telephone conversations with senior leaders.
• Experienced at using data to support decision making.
• Ability to work collaboratively with cross-functional teams in a matrix environment.
• Comfortable with international travel and onsite hosting duties.
• Proficiency in CRM tools, Excel, and event platforms.