Partnership Manager Lifestyle - Arabic Speaking

Overview

We aim to cultivate and enhance partnerships that provide distinctive advantages, offerings, events, and experiences for our corporate clients and concierge members worldwide. This aspect of our service is intended to drive commercial revenue throughout the business.

As the Partnership Manager
, your focus will be on expanding our partnerships across diverse industries. You will identify pertinent brands and retailers, negotiate optimal rates, offers, and events. You will be fully accountable for your partnerships, ensuring that you meet all client and member expectations while striving to increase both online and offline engagement. It is essential that the business maintains a comprehensive understanding of your partnerships and explores additional revenue opportunities, such as commission.

Your passion for securing outstanding offers, events, and benefits will guarantee that we consistently enhance the value of our core service. You will keep abreast of current market trends and competitor offerings, ensuring our members enjoy unique and exciting partnerships that are top of the market. You should have a strong desire to expand your knowledge in line with Ten's growth areas or the needs of corporate clients.

You will continuously think ahead, demonstrating innovation and creativity in discovering new ideas and suppliers, thereby playing a vital role in the development of our Global Offers & Events Strategy.

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers across Travel, Dining, Entertainment and Lifestyle & Events. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of our members. Will you help take us there?

To find out more about Ten, please watch this short video here.

• To take full accountability for the partnerships and contracts you secure; ensuring offers are better than or best in market, events are unique and compelling and where it’s right to secure commission agreements
• To maintain relationships with partners during an offer or event period to ensure we are nurturing an ongoing sustainable relationship for future growth; repeating successful partners
• To monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies
• Monitor redemption, data analytics and demand of a brand or service to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the team strategy by client and region; ensuring we have offers or events in place which are driving engagement, acquisition, loyalty and revenue
• Work closely with Content and Marketing department ensuring all offers and events have maximum exposure to members
• To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market
• To ensure you are fully aware of all best practice and are consistently adhering to these
• To have a holistic strategy for approaching partners; ensuring we have a consistent sourcing approach and methodology
• Be accountable for improving efficiency across the team; continuously developing and improving processes, sharing successes and implementing processes learnt from other teams or regions
• Propose and implement new strategies, campaigns and processes to impact on the growth of new and existing clients; to positively impact on member satisfaction/NPS, corporate revenue and efficiencies
• Contribute to wider strategic goal for the global team or for wider region with support from Global Director and Head of Region
• To manage your workload in the most effective way in order to deliver on the requirements of the client and internal deadlines
• To create and nurture a…