Chief Operations & Business Services Officer
Listed on 2026-01-15
-
Management
Operations Manager, Program / Project Manager, Business Management -
Business
Operations Manager, Business Management
Chief Operations & Business Services Officer
Monthly salary range
: SAR 90,000 – 110,000, commensurate with experience and qualifications.
We are a semi-government organization operating in the education sector, seeking a highly accomplished executive leader to join our leadership team as a Chief Operations & Business Services Officer.
The role is pivotal in driving operational excellence, large-scale transformation, and sustainable growth within a regulated, mission-driven educational environment. The successful candidate will combine strategic vision with hands‑on leadership to elevate service delivery, efficiency, and stakeholder value.
Key Responsibilities- Lead and execute enterprise-wide operations and business services strategies in alignment with national education objectives and organizational priorities.
- Drive digital transformation initiatives, including AI-enabled solutions and shared services/BPO models, to enhance efficiency, scalability, and service quality.
- Oversee large-scale programs and cross-functional teams, ensuring operational excellence and measurable outcomes.
- Build and maintain strong relationships with key stakeholders, including government entities, regulators, and private sector partners.
- Lead strategic partnerships, institutional collaborations, and expansion initiatives supporting the education ecosystem.
- Ensure strong governance, compliance, and operational controls in line with semi-government and regulatory requirements.
- Utilize data-driven insights to continuously improve customer (student, educator, and institutional) experience and organizational performance.
- Support M&A, integration, and transformation initiatives where applicable.
- Proven executive leadership experience in operations, business services, or transformation roles within large, complex organizations.
- Experience working in semi-government, government, education, or highly regulated environments is strongly preferred.
- Demonstrated success in scaling operations, leading change, and delivering enterprise-level transformation initiatives.
- Strong stakeholder management capabilities across public and private sectors.
- Solid understanding of financial management, operational governance, and performance optimization.
Master of Business Administration (MBA) or equivalent advanced degree.
Executive education from leading global institutions is highly desirable.
Key Competencies- Strategic & Executive Leadership
- Operational Excellence
- Education Sector & Public Value Orientation
- Digital & AI Transformation
- Governance & Compliance
- Stakeholder & Partnership Management
- Change Management
This role offers a unique opportunity to contribute to a nationally impactful education organization, shaping the future of educational services through innovation, operational excellence, and strategic leadership within a semi-government framework.
Seniority levelMid-Senior level
Employment typeFull-time
Job Function- Education
- Project Management
- Consulting
- Education
- Education Administration Programs
- Business Consulting and Services
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