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Customer Experience Team Lead

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Confidential Careers
Full Time position
Listed on 2026-01-15
Job specializations:
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A banking and financial services firm is looking for a Team Leader in Customer Care to ensure the highest levels of customer satisfaction. Responsibilities include managing customer complaints, analyzing feedback for improvements, and supervising service level agreements. The ideal candidate should have a Bachelor’s or Master’s degree and 4-6 years of relevant experience. This is a full-time position based in Riyadh, offering opportunities to contribute to departmental strategies and budget management.
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