Supervisor - Attraction Operations

Job Overview

At Six Flags Qiddiya City, the Supervisor – Attraction Operations is responsible for ensuring smooth daily attraction operations and exudes an infectious passion for delivering world‑class, memorable experiences.

• Comply with Qiddiya’s code of conduct and ethics.
• Promote Qiddiya’s vision, mission, values and desired behaviours.
• Promote Qiddiya and spread its culture.
• Commit to Qiddiya’s rules and regulations.
• Perform tasks as directed to achieve organizational goals.
• Share knowledge with team members and encourage their development.
• Supervise and support attraction staff, providing training, guidance and performance evaluations.
• Ensure that assigned attractions operate smoothly, safely and efficiently, maintaining high standards of safety and guest satisfaction.
• Schedule, coach and contribute to performance reviews; observe and provide feedback on compliance with company policies such as attendance and grooming.
• Be available to handle crowd control, guest issues and area problems as they arise.
• Monitor attraction performance, identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
• Support the team in all aspects of rides & attractions experience; manage fast‑pass, special requests and VIP services as required.
• Enforce all park policies, procedures and Six Flags standards; maintain consistency with departmental goals for quality, safety and efficiency.
• Assist with opening procedures, ensuring areas are cleaned, inspected and checked out in the morning before park opening.
• Complete end‑of‑day procedures with the team and inform the area lead of any irregularities that need to be addressed before the next opening.
• Communicate any faults, safety issues or staffing problems to management.
• All other duties as assigned.

• Education:
  
  High School Certificate (Business management certificates preferred).
• Experience:
  
  0‑2 years in a supervisory role within an amusement park or similar industry.
• Skills:
  
  Strong problem‑solving skills; ability to lead and train Team Leaders and Team Members; good interpersonal and communication skills; strong interest in operational details and ability to work with all ages, nationalities and genders; ability to work under pressure and independently.
• Core Competencies (Advanced Level):
  Self‑Actualization & Fulfilment, Team Synergy & Development, Entrepreneurial Mindset & Drive, Business Acumen & Diligence.

• Seniority level:
  Mid‑Senior
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: IT Services and IT Consulting