Language Translation Agency Director

Why choose Tag?

Why choose Tag? Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. With 2,700 experts in 29 countries, we are a global team of collaborators, innovators, and motivators. We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported.

By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients. As part of Dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with Dentsu’s innovation and technology infrastructure. Together, we solve clients’ toughest challenges, creating transformative solutions that drive marketing effectiveness and efficiency across the customer journey.

Tag respects individuality and the power of collaboration, turning big ideas into impactful results.

Based on-site at the client’s office in Riyadh, the Transcreation Director will work closely with the local client, Tag’s Global Head of Language and Cultural Services, Operational Heads (UK), Client Service Department (UK) and Tech (UK) to provide the management of end-to-end translation, localisation, proofreading and editorial quality assurances for it’s multilingual digital content via Sitecore CMS and Tag’s CAT tools.

This includes materials for the client’s corporate website, social media platforms and marketing campaigns. The role will help to set the standard for and ensure linguistic accuracy, cultural relevance and consistency with the client’s branding and tone of voice, supporting their objective to expand its international visibility and investor communications.

The role will have strategic oversight of transcreation quality and tone and have final review of high-impact editorial content. Working closely with our agency network partner and our internal team including a Transcreation Manager (India) and a Technical Delivery Manager (TBC) the role will coordinate quarterly performance and brand alignment reviews and be responsible for monthly and quarterly reconciliation of translation costs against project scope, whilst regularly managing client expectations if any forecast project creep results in additional budget requests.

The role will help to grow the Localization and Creative Production business and bring in new business, supporting the wider Tag business in developing service offering and providing overall strategic support. It requires someone who can think strategically, build strong relationships with the local clients, work well with colleagues across the business, establish connected, efficient ways of working, who understands how to drive a profitable business, and who has strong management skills.

They will need to be financially numerate, project a strong presence internally and externally, ensure deliverables meet or exceed client expectations, and help develop strategic, long term solutions for the account.

Description On a day-to-day level you will manage, and take ownership of the team and act as the primary escalation point, including establishing any best practices to serve our client across various service offerings, whilst empowering and enabling your team to deliver superior service. The role focuses on client engagement, operational excellence, continuous improvement, and team development. This role establishes goals and success metrics that align with the overall business and client objectives while building client relationships at the operational level.

They will support the Transcreation team by monitoring and analysing the current production workflows and systems to check that they are efficient and effective in the development of briefed content. They will develop a strategy for improvements when necessary.

• Ensure creative excellence in projects by following set creative procedures including interpretation and consolidation of client briefs.
• Brief local copywriters on content to be adapted in their…