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Associate Consultant SAP Application Support
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-03-12
Listing for:
Invenio
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Work Experience: 0 to 1 years
Location:
Riyadh
- Good to have knowledge on SAP Tax & Revenue Management.
- Should be able to monitor and assigning tickets using remedy ticketing tool, handling initial level of queries from clients on emails, responding to emails
- Should have worked on Support Incidents & Work orders.
- Ready to work in a rotational 24 x 7 shift schedule.
- Should take ownership of the assigned work, should be assertive and coordinate well with members within and outside the team.
- Conduct root cause analysis for recurring issues and major incidents.
- Develop and implement permanent fixes or workarounds to prevent problem recurrence.
- Create and maintain knowledge base articles (KBAs) and documentation for common solutions.
- English communication skills should be good.
- Ability to multitask and manage multiple deliverables at the same time.
- Ability to work in a team environment, effectively interacting with others.
- Must be result oriented, and demonstrate a can-do attitude – adaptability, flexibility, and resourcefulness.
- Ability to understand business processes from a customer perspective.
- Ability to independently handle client communication/interaction (over Zoom/Teams calls and emails).
- Educational
Qualifications:
Should be BE/BTech in Computer Science, Information Technology, Electronics & Communication or Graduation / Degree Holder
Position Requirements
10+ Years
work experience
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