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Business Process Analyst

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: MENA Consultant
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Business Analyst, Data Analyst
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Location: Riyadh, KSA.
Years of

Experience:

4+ years.
Working Arrangement: on-site.
Language Requirements: Fluency in English (written and spoken).

We are seeking a Business Process Analyst to support the assessment, enhancement, and documentation of operational processes and governance frameworks. The role will focus on developing and improving process documentation within technology-driven environments. Experience in travel e-commerce, fintech, IT, or service-tech domains is preferred.

Key Requirements
  • Proven experience in business process analysis or similar roles.
  • Proven experience in developing and maintaining SOPs and SLAs.
  • Domain background in travel e-commerce, fintech, IT, or digital service platforms.
  • Ability to analyze current workflows, identify improvement opportunities, and define optimized processes.
Preferred Qualifications
  • Previous experience in consulting or Big Four environments.
Other Qualifications
  • Bachelor's degree in Information Technology, MIS, Business Administration, or a related field.
  • Strong analytical and organization skills with attention to detail.
  • Effective communication and stakeholder interaction skills.
  • Ability to work independently in a fast-paced or client-driven environment.
Key Responsibilities
  • Analyze and document business processes, identifying areas for standardization and efficiency improvement.
  • Develop, update, and maintain SOPs, SLAs, and related governance documentation.
  • Create process maps, workflow diagrams, and operational playbooks aligned with organizational standards.
  • Work cross-functionally with IT and business units to ensure correct process implementation.
  • Conduct process performance evaluations and support continuous improvement initiatives.
  • Provide knowledge transfer and process training for relevant stakeholders.
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