Network Automation Engineer

We are seeking a skilled Level 2 Network Automation Engineer to support the implementation, integration, and ongoing operation of network automation solutions within Cisco-based data center and enterprise network environments.

This role requires solid technical proficiency in automation technologies, strong troubleshooting capabilities, and effective collaboration across cross-functional teams. The successful candidate will contribute to maintaining high availability, performance, and operational efficiency across automated network infrastructures.

• Implement, configure, and support network automation and orchestration platforms, primarily Cisco solutions such as:
• Thousand Eyes
• App Dynamics
• Splunk (development and integration)
• Develop and enhance automation workflows, scripts, and APIs to streamline network operations and reduce manual tasks.
• Support integration initiatives to ensure seamless interoperability between automation platforms and existing infrastructure.

• Provide Level 2 technical support for automation platforms and associated network infrastructure.
• Diagnose and resolve complex technical issues, escalating to vendors when required.
• Perform routine maintenance, system validation, upgrades, and patching.
• Monitor network performance and availability using automation and observability tools.
• Analyze operational data and proactively identify potential risks or performance bottlenecks.

• Support log management, observability, and operational analytics in large-scale environments.
• Integrate Splunk with network devices, automation platforms, and monitoring tools.
• Work with:
• Splunk Enterprise
• Splunk Forwarders
• Index management and search optimization
• Develop dashboards, alerts, and reporting mechanisms to improve operational visibility.

• Maintain accurate documentation of automation workflows, configurations, integrations, and operational procedures.
• Ensure compliance with change management and operational processes.
• Contribute to continuous improvement initiatives in automation and monitoring practices.

• Bachelor’s degree in Computer Science, Telecommunications, Information Technology, or equivalent practical experience.
• Minimum 3+ years of experience in network engineering, operations, or automation roles.
• Experience working in data center or NOC environments.
• General hands-on exposure to one or more Cisco automation solutions (NSO, Thousand Eyes, MANO, EPNM, CNC, SPIS, App Dynamics).

• Strong understanding of networking fundamentals:
• Routing & Switching
• MPLS
• SDN
• NFV

• Experience with scripting and automation tools:
• Python
• Ansible
• RESTful APIs
• YAML / XML
• Understanding of API-driven network automation models.

• Experience with Linux-based systems.
• Familiarity with virtualization and cloud technologies:
• VMware
• Open Stack
• Knowledge of container platforms:
• Docker

• Cisco Dev Net Associate or Professional
• Strong analytical and troubleshooting skills.
• Proactive mindset with operational ownership.
• Ability to work effectively in a cross-functional team environment.
• Clear communication and documentation skills.
• Adaptability to evolving automation technologies.