Quality Assurance Lead

⏳ 12-month initial contract - with extensions

We are seeking an experienced Jira QA Lead to join a leading banking organisation. This role will be responsible for leading the quality assurance of Jira workflows, configurations, and end-to-end process designs within a regulated banking environment.

You will work closely with business stakeholders to ensure Jira solutions are accurately built, rigorously tested, and fully aligned with the bank’s operational, compliance, and regulatory requirements.

• Lead the QA process for Jira workflows, configurations, automations, and process implementations
• Validate business requirements across multiple banking functions to ensure solutions meet operational and regulatory standards
• Develop and execute comprehensive test plans, test scripts, and end-to-end scenarios for Jira features and custom workflows
• Identify, log, and track defects, working closely with Jira administrators and technical teams to ensure timely resolution
• Provide recommendations to enhance workflow design, automation efficiency, governance, and controls
• Ensure all QA activities align with banking risk frameworks, audit standards, and internal compliance controls
• Support stakeholder sign-off and readiness for production releases

• Strong hands‑on experience testing Jira workflows, processes, configurations, and platform functionality
• Proven background within the banking or financial services sector
• Solid understanding of regulatory, operational, and risk requirements within a controlled environment
• Experience with structured QA methodologies, defect lifecycle management, and process validation
• Excellent communication and stakeholder engagement skills
• Ability to translate business requirements into detailed test scenarios and validation plans

Please apply to be contacted with further information.